webmate Ticketing System

You can use our ticketing system (opens in a new tab) to view and manage your existing tickets, as well as to create new tickets.

If you previously contacted us via email, tickets for every email inquiry have automatically been generated, and you can request a password on the login page. You also have the option to log in to your existing account or register as a completely new customer.

After logging in, there is a dashboard where you can quickly access all of your tickets. You also have the option to create a new ticket by clicking on the + Icon in the bottom left corner.

To see details for a specific ticket, select it on the dashboard.

The ticket view will open. Here you can read the full protocol, reply, add attachments, or change the state of your ticket.